Guarantee of limited waiting period to people seeking care

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Dalarna County Council

Box 712 S-791 29 Falun, Sweden 023-49 00 00 landstinget.dalarna@ltdalarna.se

The guarantee of limited waiting period to people seeking care is a legal right as of 1st July 2010.

The guarantee applies to all patients seeing doctors and other contacts with primary health care, as well as the first appointment and treatment for all specialist care at a hospital or surgery, regardless of if the patient is seeing a doctor, physiotherapist, etc.

The guarantee of limited waiting period to people seeking care is regulated by time limits 0-7-90-90.

The guarantee means that you shall get care within a certain time.

  • 0 - contact with primary health care the same day
  • 7 - a doctor's appointment in primary health care within 7 days
  • 90 - an appointment at a specialist care unit within 90 days
  • 90 - treatment commenced within 90 days

Those who live in Dalarna can contact
"Väntetidskansliet" (The office for waiting time) 023-49 03 00 (9 a.m.-11.30 a.m., 12.30 p.m.-15.00 p.m.) or your health care centre (vårdcentral) 023-49 00 00 (switchboard)

The guarantee of limited waiting period to people seeking care.